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Updated Online Dashboard Link Showing Faster Pace Of Lead Water Service Line Work


The link to a progress dashboard on the replacement of lead service lines in the City of Benton Harbor has been updated, and continues to show accelerated progress of replacement work.

To date, 500 lines have been replaced or verified as non-lead, including 61 replaced in the past 30 days. More than 3,800 lines remain to be replaced or verified as lead-free.

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The dashboard, created by Abonmarche Consultants, Inc., for the City of Benton Harbor, is updated daily to chronicle the number of lead lines replaced, those remaining, and a host of other information, including:

    • The composition of service lines (lead, non-lead, galvanized, unknown).
    • The number of lines left to replace.
    • Dates and location of lead lines replaced.
    • Running monthly totals of lines replaced and those verified non-lead.
    • Updated percentages of service lines replaced and remaining to be replaced.

Gov. Gretchen Whitmer called for the replacement of lead service lines in Benton Harbor in 18 months and the Whitmer-Gilchrist Administration has provided just under $20 million to Benton Harbor to speed up their service line replacement timeline. In January, the City of Benton Harbor selected five companies to help accelerate the completion of replacing lead service lines citywide.

Service lines are the underground pipes that deliver water from the water main to a home. Each service line or connection may consist of multiple plumbing material types including lead, copper, galvanized iron and plastic. Replacement of lines means that both the public (water main to curb) and private (curb to home) portions of the lead and galvanized service lines along with connections are all replaced at no cost to the homeowner.

There is no cost to City of Benton Harbor residents for lead service line replacement. To assist with assuring the work can be completed as soon as possible, residents are encouraged to complete the Water Service Line Replacement Agreement available online. Contractors cannot begin work on any property without property owner authorization.

Click here for the Water Service Line Replacement Agreement.

Completed forms may be submitted online, or returned to Abonmarche, 95 West Main St., Benton Harbor, MI 49022 or emailed to [email protected]

The ongoing response in Benton Harbor includes the city, Berrien County Health Department, local community organizations, MDHHS and the Michigan Department of Environment, Great Lakes, and Energy.

These efforts also include recently approved funds to remove lead from homes in the city. Families living in Benton Harbor can apply for this service by filling out and mailing in an application that is available online. Residents also can call (866) 691-5323, to obtain information.

For questions about lead, MDHHS can be reached at 866-691-5323 Monday through Friday, from 8 a.m. to 5 p.m.

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